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Frequently Asked questions
WITH ADVANCED SECURITY OPTIONS TO MAINTAIN THE SAFETY OF YOUR DATA, YOU CAN BE ASSURED THAT SHOPPING WITH DARVAZA IS SAFE AND ENJOYABLE. IN ORDER TO ACHIEVE UNPARALLELED CUSTOMER SATISFACTION, WHILE PROTECTING YOUR RIGHTS AS A CUSTOMER, WE USE HIGH-END ENCRYPTION SYSTEMS TO MAINTAIN THE SAFETY OF POTENTIALLY SENSITIVE INFORMATION.
AT PRESENT, WE DONโT PROVIDE OPTIONS TO EXCHANGE PRODUCTS. BUYERS CAN RETURN THE ITEMS AND PLACE A NEW ORDER TO RECEIVE AN ITEM OF THEIR CHOICE.
THERE ARE NO HIDDEN CHARGES WHEN YOU MAKE PURCHASES . PRICE TAGS OF LISTED ITEMS ARE ALL-INCLUSIVE AND FINAL. THE PRICE YOU SEE ON THE PRODUCT PAGES IS EXACTLY WHAT YOU HAVE TO PAY, WHILE RECEIVING IT FROM THE SHIPPING PARTNER. BUT DELIVERY CHARGES MAY VARY DEPENDING ON THE PRODUCT. HENCE MAKE SURE TO CLARIFY THIS WITH PRODUCT DETAILS WHILE PLACING ORDER.
WITH AN INCREASING NUMBER OF ONLINE FRAUDULENT ACTIVITIES THAT POSE SERIOUS THREATS THAT CREATE A GROWING HESITATION TO AVOID ADVANCE ONLINE PAYMENTS, CASH ON DELIVERY IS AN EASIER AND SAFER ALTERNATIVE TO AVOID THE VULNERABILITIES OF ONLINE PAYMENT METHODS. C-O-D WILL HELP PAY THE CASH AT THE TIME OF DELIVERY OF THE PRODUCT.
OUR PREMIUM SHIPPING PARTNERS HAVE DELIVERY CENTERS IN MOST OF THE LOCATIONS AROUND THE COUNTRY, PAKISTAN, YET, THE AVAILABILITY OF SHIPPING SERVICES WILL DEPEND ON THE FOLLOWING FACTORS THAT ARE CRUCIAL TO DECIDE ON THE DELIVERY OF A PRODUCT TO A PARTICULAR LOCATION.
ย - THE PRODUCT IS DAMAGED
- YOU ARE NOT HAPPY WITH THE PURCHASE
- YOU ARE LOOKING FOR DIFFERENT PRODUCT.